Privacy Policy

At Kent Furniture Removal, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your data when you use our website or services.

Information We Collect

When you book a collection or contact us, we may collect the following information:

• Your name, address, email address, and phone number

• Details of the items you want us to collect

• Payment information when booking online

• Any additional details you provide in messages or forms

How We Use Your Information

We use your information to:

• Process and confirm your booking

• Contact you about your collection or enquiry

• Take secure payments for our services

• Improve our website and customer experience

We will never sell your personal data to third parties.

Payments

All online payments are processed securely through trusted third-party payment providers. We do not store your full card details on our servers.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use the site. You can adjust your browser settings to disable cookies if you prefer.

Data Storage & Security

We store your information securely and only for as long as necessary to provide our services. We take appropriate measures to protect your data from unauthorised access, loss, or misuse.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you

• Ask us to correct any inaccurate information

• Request that we delete your personal data (where legally possible)

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us:

Phone: 01732 647050
Email: info@kentfurnitureremoval.co.uk